Smart Humidifier HM524S 6L
Smart Humidifier HM524S 6L
Sale price$69.99 USD
Regular price (/)
Specifications
Special Feature: Night Light, Adjustable Humidity Control, Easy Top-Fill, 28dB Ultra-Quiet Operation, Aroma Diffuser
Filter Type: Pre Filter
Floor Area: 500 Square Feet
Operation Mode: Ultrasonic
Product Dimensions: 5.91"D x 11.42"W x 12.4"H
Item Weight: 3.87 Pounds
Voltage: 120 Volts
Wattage: 26 Watt-hours
What's in the box
User Manualx 1
Cleaning Guidex 1
Cleaning Brushx 1
Humidifierx 1
Aroma Padx 2(1 Pre-Installed)
Frequently Asked Questions
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Why does the humidifier not work?
1. Make sure that the cord is connected to a powered outlet and that the mains voltage corresponds with the voltage indicated on the humidifier.
2. The humidifier will shut down automatically in the event of low water.
3. Check the water tank is installed properly.
2. The humidifier will shut down automatically in the event of low water.
3. Check the water tank is installed properly.
Why is the humidifier not misting?
1. Please check whether the air inlet is blocked.
2. The water in the water reservoir is nearly used up.
3. Your room might have too much ventilation. Please close doors and windows.
2. The water in the water reservoir is nearly used up.
3. Your room might have too much ventilation. Please close doors and windows.
Why does misting produce an unpleasant smell?
1. Use purified or distilled water only. It is not recommended to use tap water
2. Change water regularly to avoid dirty water accumulation.
3. Clean the humidifier and keep it done for 12 hours with the cover detached
4. Clean the aroma pad tray, and change the aroma pad.
2. Change water regularly to avoid dirty water accumulation.
3. Clean the humidifier and keep it done for 12 hours with the cover detached
4. Clean the aroma pad tray, and change the aroma pad.
Why does the water leak from the humidifier?
1. Make sure the silicone sealing ring around the water outlet valve is secure.
2. Avoid running the humidifier in a room with over 60% relative humidity.
3. Wipe any excess water.
4. Do not shake the humidifier.
5. Make sure to place the humidifier on a flat, level surface.
6. Float in base not in place.
7. Check the water tank for leaks. If there are leaks, please contact support@dreo.com
2. Avoid running the humidifier in a room with over 60% relative humidity.
3. Wipe any excess water.
4. Do not shake the humidifier.
5. Make sure to place the humidifier on a flat, level surface.
6. Float in base not in place.
7. Check the water tank for leaks. If there are leaks, please contact support@dreo.com
Why does the humidifier use water too quickly?
1. The humidifier uses up water based on the environmental temperature and humidity. If your environment is cold and/or dry, the humidifier will run out of water faster.
2. Using the warm mist function will use up water faster.
3. Switch to Auto Mode to adjust the mist level based on your room’s humidity.
2. Using the warm mist function will use up water faster.
3. Switch to Auto Mode to adjust the mist level based on your room’s humidity.
Why does white dust appear around the humidifier?
1. It is recommended to purchase the DREO replacement filter that filters out white dust.
2. Use purified or distilled water to fill the humidifier. Avoid using water with high mineral content, such as tap water.
3. It is recommended to clean the humidifier regularly.
2. Use purified or distilled water to fill the humidifier. Avoid using water with high mineral content, such as tap water.
3. It is recommended to clean the humidifier regularly.
Why is the mist not warm enough after pressing the warm mist button?
1. Press the Warm Mist Button to adjust the mist temperature from 113°F to 130°F.
2. Allow the humidifier to heat up for about 5-10 minutes to produce a warm mist.
3. It is recommended that you clean and descale the heating element.
2. Allow the humidifier to heat up for about 5-10 minutes to produce a warm mist.
3. It is recommended that you clean and descale the heating element.
Humidity in the room remains unchanged
1. Use a higher mist level setting.
2. Depending on your environment, the humidifier may take longer to humidify your air.
3. The room may be larger than the humidifier’s effective range. If the room is larger than 215–430 ft2 / 20–40 m², the humidifier will not be as effective.
2. Depending on your environment, the humidifier may take longer to humidify your air.
3. The room may be larger than the humidifier’s effective range. If the room is larger than 215–430 ft2 / 20–40 m², the humidifier will not be as effective.
Why does the humidifier make a loud or unusual noise?
1. Turn down the humidification level or adjust to sleep mode to effectively reduce noise.
2. Set the mist level to a lower setting.
3. Please do not place the humidifier directly on the carpet, as this will easily lead to clogging of the humidifier air inlet holes.
4. The humidifier may be malfunctioning. Please stop using the humidifier and contact support@dreo.com
2. Set the mist level to a lower setting.
3. Please do not place the humidifier directly on the carpet, as this will easily lead to clogging of the humidifier air inlet holes.
4. The humidifier may be malfunctioning. Please stop using the humidifier and contact support@dreo.com
Why there are condensation forms around humidifiers or windows?
Humidity may be too high. Please try to turn down the mist level and turn off the humidifier, or open a door or window to the room.
Why has mold grown inside the humidifier?
1. Clean the water tank and base chamber regularly.
2. It is recommended to use purified water to slow down the growth of mold.
2. It is recommended to use purified water to slow down the growth of mold.
Why did the red light show up?
1. The water tank is out of water, please fill it up.
2. The water tank is not correctly placed on the base, please reposition it.
3. Clean the water filter or replace it with a new one.
2. The water tank is not correctly placed on the base, please reposition it.
3. Clean the water filter or replace it with a new one.
Essential oil has little or no smell
1. Make sure you’ve added 10 or 15 drops of oil into the base chamber.
2. For best results, please use pure essential oil.
3. Replace your aromatherapy pad regularly.
2. For best results, please use pure essential oil.
3. Replace your aromatherapy pad regularly.
Why is the humidity display way off?
1. The humidity in each area of the room has a certain difference, a ±5% difference in humidity is normal.
2. Please try to adjust the angle of the fog, the fog outlet should not be aimed at the humidity sensor (near the aroma tank).
3. Make sure the room is ventilated for more even humidity in the room.
2. Please try to adjust the angle of the fog, the fog outlet should not be aimed at the humidity sensor (near the aroma tank).
3. Make sure the room is ventilated for more even humidity in the room.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
This product is rated 4.8 of 5.0 stars.
It has received 97 reviews.
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