Dreo Space Heaters > WH700 Series

WH729S Smart Wall-mouted Heater

Name: WH729S Smart Wall-mouted Heater
Brand: Dreo
SKU: 10-04009-121
Price: 139.99 USD
Availability: InStock
Rating: 5.0 (4 reviews)

$139.99 USD

with Standard Plug with Fort Plug with ALCI Plug

Enhanced Safety with FortPlug Technology Enhanced safety with built-in overheat protection.
120° Oscillation: Evenly distributed warmth for efficient heating.
Smart Control: Schedule, control remotely, and voice-activated.
Precise Temp Control: 41-95°F range and 1°F accuracy for comfort.
Sleep-friendly: Low-light LED panel and quiet operation.

Quantity:

WH729S Smart Wall-mouted Heater

$139.99 USD

Overview FAQ Reviews

Frequently Asked Questions

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

How to connect the heater with the APP?

1. launch Dreo and sign in or create an account by following in-app instructions. Enable Bluetooth on your mobile device and plug in your heater.
2. Hold the Fan Angle button for 5s to start WiFi connection settings. The WiFi icon will keep ﬂashing when pairing.
3. Tap + Add Device and select Wall-mounted Heater.
4. Follow in-app instructions to complete the WiFi connection.
5. You’re now ready to control the appliance on your app

Why is the heater unable to connect to WiFi?

1. Please check that your WiFi is 2.4GHz and stable.
2. Set the Wi-Fi encryption method of the router to WPA2 or WPA reconnect.
3. Try to restart connection settings, and hold the Fan Angle button again for 5 seconds.
Note: Long press the 10-second power button to unpair WiFi and restore factory settings.

Why is there no air coming out?

1. Re-plug the power cord or test it with another socket
2. Press the power button/remote control to power on
3. Check the air inlet/outlet and see if there are any obstacles and abnormal deformations.
4. Ensure that the temperature is set to be higher than the ambient temperature.

Why is my heater not turning on?

1. Ensure that the voltage and frequency are the same as required in the user manual.
2. Check if the power button on the control panel is abnormal by turning it on/off via the remote control.
3. Check whether the LED light on the panel is on when plugged in

Why does the fan heat up so slowly?

1. In ECO mode, touch + to adjust the set temperature.
2. In Power Heat mode, touch + to adjust the heating level.
3. Ensure keeping the doors and windows closed.
4. Clean the top filter.

Why is my heater generating so much noise?

The higher the gear setting of the space heater, the louder the noise will be. We recommend turning down the unit speed to see if the noise will be reduced. Please also try the following steps
1. Take a short video for us to confirm if it is abnormal
2. Check if the filter was assembled well.

Why are the buttons on the control panel not working? Why is my remote not working?

Control panel
1. Deactivate Child Lock
2. Test with remote control.
3. Take a short video of this issue and contact the customer support team.
Remote
1. Test by controlling the space heater via the control panel.
2. Replace the battery in the remote as instructed in the User Manual.
Note: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.

Why does my heater shut off randomly?

1. Check if it is due to the timer being on.
2. When the set temperature is reached in ECO Mode, the heater will stop working, and come back on when the ambient temperature is lower than the set temperature.
3. When the ﬁn is working abnormally, the appliance will stop heating to avoid risks of ﬁre. Please unplug it and wait for it to cool down before plugging it in again.

Why is the OSC function not working?

1. Make sure the Oscillation Function has been activated.
2. Change the air blowing angle from 120/90/60/Oscillation via remote or control panel. The LED Display indicates the angle of the fan angle accordingly.

Why is the appliance so hot?

This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. And curtains are at least 3 feet (0.9m) from the front of the heater and keep them away from the sides

There is an odor coming out of the heater, what can I do?

For brand-new machines, there will be a slight odor. It is recommended that customers use it with ventilation for the first few uses to dissipate the odor.

What can I do if the heater is tripping during use?

1. The power exceeds the home circuit load. Please unplug other high-power appliances and try again
2. If it is tripping due to a product short circuit, contact Customer Support.

Why does the heater display the PP code?

1. If you purchase the heater DR-HSH009BS_FortPlug™, this model unit is equipped with Dreo's FortPlug™ restorable overheat protection to prevent fire accidents. When activated, the screen will show PP and the power indicator will start flashing.
2. Please unplug the heater and make sure that:
- The current is greater than 15A.
- The socket is not loose or has aged.
- The outlet is not shared with other appliances.
- The heater is not plugged through an extension cord.
- The plug is not bent or damaged.
- The power cord is not tied or pressed by other objects.
3. The machine will be operational after power is restored to normal.

What does the error code of F1 mean?

Outlet Fin Protection Error
Solution: Wait until the heater cools down to restart it. Make sure the outlet ﬁn is working properly.
If the problem persists, contact Customer Support.

What does the error code of F2 mean?

Overheat Protection
Solution: Unplug and wait for it to cool down before plugging in again.

What does the error code of BF mean?

Outlet Fin Deviation
Solution: Make sure there are no objects obstructing the outlet ﬁn, and re-start the appliance.
Do not manually adjust the outlet ﬁn angle. If the problem persists, contact Customer Support.

What should I do if the display shows an error code of E0?

Unplug it from the power source and contact Customer Support.

What should I do if the display shows an error code of E1?

Unplug it from the power source and contact Customer Support.

Where can I get a replacement heater or accessories?

Please contact our Customer support at 1-888-520-3736 or email: Support@dreo.com

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

Customer Reviews

Nice

Easy to install and heats up the room well and looks nice

Great Product

Was smaller than expected, but it's actually heating better than expected. I've got an extremely large open space I'm using it in. I will definitely be replacing my old electric heaters with these.

Great!

We bought this to take the chill off a small porch and it works perfectly! It remains to be seen how it affects the power bill but so far I’m very happy with it. The WiFi connection works flawlessly, important because we’re away for three months and can monitor and control it from wherever we are. Highly recommended!

Excellent Customer Service!

I received my Dreo wall heater with the fort plug in October. As it has gotten colder, I decided to install it. The installation and instructs are flawless! Up in 10 minutes. Once I turned it on, it was already set to the Highest heat setting which is H3. The heat was fantastic! I let it blow until I could get it connected to the app which, took no time at all. I also turned the heat to Eco mode which lets you set the temp you desire the room to be. In about 30 mins, I got and error code F1 which is the outlet fin protection error. This is referring to the fins that oscilate the heat through the room. Long story short, it happened a few times and I contacted customer service after unplugging and resetting the unit. TINA (customer service rep), Jumped on this problem like white on rice! I took her one day to ask all the appropriate question to gather information about the problem and get the replacement out! ONE DAY, people! No constantly asking you to do something with 50 emails. Excellent service! not just because I am out of my amazon return window and they are willing to exchange it but, because this person was a real professional.

I haven't had Dreo product fail on me yet so I am not surprised that when one does, they are on it! This product does what they says it does!