1. Make sure that the cord is connected to a powered outlet and that the mains voltage corresponds with the voltage indicated on the humidifier. 2. The humidifier will shut down automatically in the event of low water. 3. Check the water tank is installed properly.
Why is the humidifier not misting?
1. Please check whether the air inlet is blocked. 2. The water in the water reservoir is nearly used up. 3. Your room might have too much ventilation. Please close doors and windows.
Why does misting produce an unpleasant smell?
1. Use purified or distilled water only. It is not recommended to use tap water 2. Change water regularly to avoid dirty water accumulation. 3. Clean the humidifier and keep it done for 12 hours with the cover detached 4. Clean the aroma pad tray, and change the aroma pad.
Why does the water leak from the humidifier?
1. Make sure the silicone sealing ring around the water outlet valve is secure. 2. Avoid running the humidifier in a room with over 60% relative humidity. 3. Wipe any excess water. 4. Do not shake the humidifier. 5. Make sure to place the humidifier on a flat, level surface. 6. Float in base not in place. 7. Check the water tank for leaks. If there are leaks, please contact support@dreo.com
Why does the humidifier use water too quickly?
1. The humidifier uses up water based on the environmental temperature and humidity. If your environment is cold and/or dry, the humidifier will run out of water faster. 2. Using the warm mist function will use up water faster. 3. Switch to Auto Mode to adjust the mist level based on your room’s humidity.
Why does white dust appear around the humidifier?
1. It is recommended to purchase the DREO replacement filter that filters out white dust. 2. Use purified or distilled water to fill the humidifier. Avoid using water with high mineral content, such as tap water. 3. It is recommended to clean the humidifier regularly.
Why is the mist not warm enough after pressing the warm mist button?
1. Press the Warm Mist Button to adjust the mist temperature from 113°F to 130°F. 2. Allow the humidifier to heat up for about 5-10 minutes to produce a warm mist. 3. It is recommended that you clean and descale the heating element.
Humidity in the room remains unchanged
1. Use a higher mist level setting. 2. Depending on your environment, the humidifier may take longer to humidify your air. 3. The room may be larger than the humidifier’s effective range. If the room is larger than 215–430 ft2 / 20–40 m², the humidifier will not be as effective.
Why does the humidifier make a loud or unusual noise?
1. Turn down the humidification level or adjust to sleep mode to effectively reduce noise. 2. Set the mist level to a lower setting. 3. Please do not place the humidifier directly on the carpet, as this will easily lead to clogging of the humidifier air inlet holes. 4. The humidifier may be malfunctioning. Please stop using the humidifier and contact support@dreo.com
Why there are condensation forms around humidifiers or windows?
Humidity may be too high. Please try to turn down the mist level and turn off the humidifier, or open a door or window to the room.
Why has mold grown inside the humidifier?
1. Clean the water tank and base chamber regularly. 2. It is recommended to use purified water to slow down the growth of mold.
Why did the red light show up?
1. The water tank is out of water, please fill it up. 2. The water tank is not correctly placed on the base, please reposition it. 3. Clean the water filter or replace it with a new one.
Essential oil has little or no smell
1. Make sure you’ve added 10 or 15 drops of oil into the base chamber. 2. For best results, please use pure essential oil. 3. Replace your aromatherapy pad regularly.
Why is the humidity display way off?
1. The humidity in each area of the room has a certain difference, a ±5% difference in humidity is normal. 2. Please try to adjust the angle of the fog, the fog outlet should not be aimed at the humidity sensor (near the aroma tank). 3. Make sure the room is ventilated for more even humidity in the room.
Customer Reviews
4.9/ 5.0
This product is rated 4.9 of 5.0 stars. It has received 110 reviews.
Customer Reviews
Overall rating: 4.9 / 5 from 110 reviews.
I love it. It’s quiet and powerful. My first one broke (my fault) and I had to buy a new one. I live in San Diego CA and it is dry. This product helps me sleep and breathe.
This is a great product. A humidifier was recommended by the doctor, cool mist, & this fills the large room which was a concern. It’s quiet, the light can be turned off while in use & it’s attractive. I suggest placing a dog plastic “place mat” under it.
Haven't bought a humidifier in years... I have been missing out. I love this humidifier!! Very quite,easy cleaning, love the app control, change from hot to cool in one step, great mist output. You can change the lighting color to whatever you like. The refill is easy..handle comes on the tank for easy carrying. The controls are also on the front of the machine for quick tap.. my plants love the humidifier too 😁
REVIEW FOR: DREO 8L Smart Humidifiers for Bedroom 600ft², 80H Runtime Warm&Cool Supersized
I had 2 CarePod brand Humidifiers, for close to $500. They were great because they did not have any filter or nooks and crannies to get clean. They weren't great because the wand arm that moved the water kept breaking! So I returned them both and settlled on this. I wanted a humidifier that has long run times and was warm/cold mist with different settings for flowing mist.
I am not kidding you...there is no noise while running! People complained about the noise level? There is none! I sometimes think the review for items is not with the correct item...that's why I say in the beginning what my review is for! I wish everyone would do that. The humidity level is very accurate, I have another humidity/temp device and it is accurate with that! It's very easy to fill, just remove the lid and fill! The lights are to indicate how your humidity level is, GREEN for optimal levels...also lights to let you know if you are on warm air or cool air mist. All the lights can be turned off if you are a sensitive sleeper.
One last bit of information...there is an app for your phone, DREO, download it to your phone to run the Dreo through your phone. So easy and works without any problems. HOWEVER, the pairing with your Alexa is a bust! They pair but she is unable to perform any tasks ask of her! She worked for about 5 minutes then it was a bust. Just use your phone. My only con is there is no remote control. I have mine on a nice step-stool so I don't have it on the floor.
It took a few days to raise the humidity in an extremely dry room, but once comfortable levels were reached, this machine kept them in the range by adjusting power levels or pausing completely. I love how I can control and monitor it with the app. This humidifier has settings to completely dial-in your humidity preference, either with cool or warm mist. I get a phone notification when it is time to refill it. I always use distilled water or water from my Culligan pitcher with Zero Water filter. I have not experienced any white dust, but suspect you will get some if using regular unfiltered tap water. It is quiet and puts out a plume of mist 4 to 5 feet high. It is easily cleaned, though I haven't had to since I only use filtered or distilled water.
This is a great little humidifier! The app is easy to use and no issues with syncing. I like the lighting indicators that shows humidity level. No issues with set up or leaking. Highly recommend!!!!
Update - I had previously stated that Google home only allows on/off control. I was wrong and I found where you can also control the same settings you can find in the dreo app
Best dehumidifier I've used to far. It's obscenely quiet, to the point you'll question if it's even working if you're not in an area you can easily see the mist. Build quality is great, everything is sturdy, comes apart, and puts back together easy. The design is gorgeous, something you genuinely wouldn't mind having visible and being seen. The dreo app is surprisingly well put together, easy to use, and so far without issue. It communicates quickly with the humidifier, even if you aren't on the same network.
Was a little confusing & directions aren't clear, but it works so good ! Mist output is fantastic! I love that it does warm and cool mist! It actually puts out more mist than we expected. It's quiet & the humity is actually accurate ! We have tried several others & this one is the best for the value. The out out of most is something to brag about, we even bought it's little sister & love that one too. Our home is a ranch (with badment) and is about 700 sqft and this has already raised the humity level by 8% in just 3 hours. Z
So glad we went with Dreo band. Can't go wrong
5/5 Rating
Easily the BEST humidifier on the market. First off I love Dreo products as they easy to intgrate and use via your app / tablets. As for this humidifier, this thing is a BEAST. it hold 8 liters which is about 2.1 Gallons of water. The display is beautiful and draws attention in your home. You have multiple settings, you can choose warm or cool mist. You can also choose 1-3 as far as the steam level. Level 3 shoots the steam easily 5-6 feet into the air to help cover the room.
Once you turn this thing on, you will notice almost an immediate difference. It's fairly cool now as Winter months are just starting, this along with 70 degree home temperature makes my home very compfortable. The amount of steam and moisture it puts into the air makes the room more comfortable and helps eliminate the dryness in my skin. I can't believe I did not buy this sooner.
Pros
Super easy to use
Large Water Reservoir
Can be controlled via the Dreo app
Tons of functionality in the app
Cons
It really doesn't last 80 Hrs or so, if you use the highest setting you'll be lucky to get a day out of it. I've had mine on almost non stop since getting it.
Love this mist humidifier. Have had it almost a month now and has performed perfectly. We primarily use it in the cool mist mode but the warm mist works great as well with several temperature settings. Keeps our sunroom humidity perfect ,with the set and go percentage, for us and plants during our low humidity season. Easy to use and clean. So quiet you don’t know it’s running except for the mist coming out from the top. Had a concern it might make the floor wet around the humidifier but the mist is so fine it dissipates easily into the air and the floor has not had any moisture. Couldn’t be more satisfied with this purchase. We are planning to replace our other wick type humidifier with this one asap.
I have another model that I keep in our bedroom. I bought this bigger one to go near our woodstove in the living area. Just hooked it up and started it today and it’s chugging along just great. It puts out a lot of humidity which is adjustable, it is very quiet and this one holds a lot of water. My old one had no issues with leaking and I’m assuming this one won’t either. I particularly like the very large bar at the top of this one that swivels forward and back. This puts the humidity coming out of a broad channel. Video shows it set at only level 2. I am allowing 66 to 67% humidity because it is sitting near a woodstove. That is actually adjustable
The sound you hear is my woodstove fan, not the humidifier. The humidifier makes a barely noticeable hum.
Finally, the flickering of the light is normal when taking photos and video of lights. In real life it does not flicker that your eyes actually see.
amaizing product , not noisy , no leak , did not clean yet but I do not undarstand why it smell so strong , it stink like someone peed . I got the essential oil to kill the smell , but it really bother me .
To all who have this already - do You have this problem or it's mine only...
We have a whole house humidifier but it can’t keep up with the dry air. This humidifier is used on the second level. It is quiet, compact, and changed the entire environment. I no longer get stuffy sinuses or sore throat. It’s easy to use, and doesn’t leak.
Works really well so far. Maintains humidity level and is easy to set and change. Only downside is that it makes the cook stove burners burn with an orange impacted flame. Doesn't seem to impact cooking temperature.
At 14-1/2" tall and bottom lit by three (RBG) lights that change for various humidity levels, this unit takes a commanding presence in whatever room you're in. Yes, you can turn off the colored lights if you want, but using the night setting to do that also turns off the white numbers at the top indicating your exact humidity level. The unit's sheer size lets you put in a lot of water for up to 80 hours of operation but for the tradeoff of having to build a humidifier into the design of my bedroom as a necessary piece of artwork. Wish Dreo would make a smaller version of this humifier (the HM 713S doesn't seem much shorter) without the gimmicky bottom lighting all their units seem to have. That said, this model works well and is very quiet, unlike the humidifier we are replacing that kept me awake at night.
I really love this humidifier. Large, easy to maintain, and looks awesome. I have mine in the living room and it puts out a nice mist that you can change the amount of mist and the direction. If you follow the directions, it's easy to clean. I use distilled water and pouring in the tank was a little bit awkward. I'm very short so pouring water in it while it's sitting on a stand is hard. I haven't had any leakage from the humidifier. It's worth the money.
Works very well. I love the changing color ability and also love the app. Dreo makes great products and I would love to use and review them all. The water tank on this dehumidifier is very large, just make sure you have the space for the unit as it's quite large.
I’ve had this machine for over a month and we absolutely love it. We normally fill it about a half gallon at a time and if you do it at the lowest setting that amount of water lasts about a day or so. We primarily use it at night. It’s worth the $$
I know, its just a humidifier... but I love this one! Cool color. Love the display. So easy to program. Also, when you add essential oils, I can actually smell them! I also love the real time updates to my phone. If you need a humidifier, buy this one.
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