Refund Policy

Intro
If you are dissatisfied with a product you purchased through our online store at dreo.com, you may return your product in accordance with this Refund Policy. This Refund Policy in no way affects our Warranty Terms & Conditions or any of your rights provided by law.
30-Day Money-Back Guarantee for Any Reason
If you are dissatisfied with your purchase, you may return a product that you purchased through our online store at dreo.com for a refund of the total value of the goods purchased within 30 days of the date of purchase. Your product must be undamaged and in its original condition.
Returns must include all accessories
-Items that you return must include original packaging.
-You are responsible for shipping costs.
-DREO will inspect your returned product and, if your returned product is not damaged, in its original condition, and includes original packaging, DREO will issue you a refund for your product.
Refund requests for the 30-day money back guarantee expire 30 days after the date of purchase. DREO will not process a request for a refund for non-quality issues once the 30-day window has expired. For purchases not made directly through our online store at dreo.com, please contact retailers for refunds. For quality-related issues, please see our Warranty Terms & Conditions.
DREO is not liable for:
-Loss of data incurred from use of DREO products; or
-Returning personal items sent to DREO.
When returning items, you assume responsibility for any damage or loss incurred in transit. Dreo does not provide refunds for items damaged in transit.