Smart Air Conditioner AC515S | 12000BTU
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Smart Air Conditioner AC515S | 12000BTU
Sale price$459.99 USD
Regular price (/)
Specifications
Capacity: 400 Cubic Feet
Cooling Power: 12000 British Thermal Units
Product Dimensions: 14.37D x 17.32W x 28.13H
Voltage: 120 Volts
Noise Level: 46 dB
Refrigerant: R-32
Power Source: Corded Electric
Floor Area: 350 Square Feet
What's in the box
1x Universal Window Kit & Hose
1x Remote Control
1x portable air conditioners
Frequently Asked Questions
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
What are the differences between AC515S and AC516S?
The two air conditioners have the same functions, with only a difference in cooling capacity in cool mode.
AC515S: 12,000 Btu/h (ASHRAE 128)
AC516S: 14,000 Btu/h (ASHRAE 128)
AC515S: 12,000 Btu/h (ASHRAE 128)
AC516S: 14,000 Btu/h (ASHRAE 128)
How do I connect my air conditioner to my mobile phone?
1. Launch Dreo and sign in or create an account by following in-app instructions.
2. Enable Bluetooth on your mobile device and plug in your air conditioner.
3. Hold the Timer button.
(Tip: The WiFi icon for 5 seconds to start WiFi connection settings. will keep flashing while pairing.)
4. Tap +Add Device and select AC515S/AC516S.
5. Follow in-app instructions to complete the WiFi connection.
6. You're now ready to control the appliance on your app.
2. Enable Bluetooth on your mobile device and plug in your air conditioner.
3. Hold the Timer button.
(Tip: The WiFi icon for 5 seconds to start WiFi connection settings. will keep flashing while pairing.)
4. Tap +Add Device and select AC515S/AC516S.
5. Follow in-app instructions to complete the WiFi connection.
6. You're now ready to control the appliance on your app.
Are AC515S Twincool/dual-hose air conditioners?
No, it's single hose.
Why isn't my Air Conditioner turning on?
1. Confirm that the unit is securely plugged into the outlet.
2. Press the RESET button if the current device has tripped.
3. If the room temperature is lower than the set target temperature in Cool Mode, reset the temperature accordingly.
4. If you encounter the P1 protection code, it indicates that the water collection tray is full. Turn off your air conditioner, drain the water from the tray, and then restart the unit.
2. Press the RESET button if the current device has tripped.
3. If the room temperature is lower than the set target temperature in Cool Mode, reset the temperature accordingly.
4. If you encounter the P1 protection code, it indicates that the water collection tray is full. Turn off your air conditioner, drain the water from the tray, and then restart the unit.
Why isn't my Air Conditioner cooling effectively?
1. Ensure all windows and doors are tightly closed to prevent warm air from entering and cool air from escaping.
2. Turn off the unit and clean the filter thoroughly.
3. Restart the unit and lower the set temperature to provide a cooler airflow.
4. Turn off the unit, disconnect the vent hose, check for blockage, and reconnect the vent hose.
2. Turn off the unit and clean the filter thoroughly.
3. Restart the unit and lower the set temperature to provide a cooler airflow.
4. Turn off the unit, disconnect the vent hose, check for blockage, and reconnect the vent hose.
Is this a heater as well?
No, this unit does not have a heating function.
Why is the Air Conditioner making noise and vibrating?
1. Place the air conditioner on a flat, level surface.
2. Turn off the unit and clean the filter.
Note: It's normal that the unit makes a gurgling sound which is caused by the flow of refrigerant inside the unit.
2. Turn off the unit and clean the filter.
Note: It's normal that the unit makes a gurgling sound which is caused by the flow of refrigerant inside the unit.
Can I put this in either a vertical or horizontal sliding window?
Yes, you can put the hose in a vertical or horizontal sliding window.
What is the range of window openings?
Standard maximum and minimum window openings:
MAXIMUM:53" (134.6 cm)
MINIMUM: 18" (45 cm)
MAXIMUM:53" (134.6 cm)
MINIMUM: 18" (45 cm)
Is draining required during the cooling process?
Condensation occurs during cooling, but it's minimal. The condensed water is directed to the condenser via a water pumping motor below, where it evaporates. Our system features patented auto-drain or self-evaporating technology, which automatically expels condensation when humidity levels are below 85%.
What should I do if ice forms on the cooling coil behind the air outlet?
1. If indoor temperature is below 60°F (16°C), switch to FAN-only mode.
2. Check if the air filter is dirty. Clean the filter and switch the air conditioner to FAN-only mode.
2. Check if the air filter is dirty. Clean the filter and switch the air conditioner to FAN-only mode.
Does this unit require a special wall outlet?
The appliance is for use on a nominal 120V circuit and should be connected to a grounding outlet.
My remote control does not work. What should I do?
1. Install fresh batteries following the polarity guide inside the battery compartment.
2. Ensure there are no obstructions between the remote and the unit. Point the remote directly at the LED display screen of the device.
3. Operate the remote control within a maximum distance of 26 feet from the unit, preferably at an angle of less than 45 degrees for optimal performance.
2. Ensure there are no obstructions between the remote and the unit. Point the remote directly at the LED display screen of the device.
3. Operate the remote control within a maximum distance of 26 feet from the unit, preferably at an angle of less than 45 degrees for optimal performance.
What's the length of the power cord?
1.8m
Where can I get a replacement accessory (remote/hose/connector/screws etc.)?
Please contact our Customer support. Please be sure to have your product model number for reference.
Error codes E0/E1/E2 and Solution
If the air conditioner occasionally displays Error codes E0/E1/E2, please try turning it off. After allowing the unit to cool down, you can turn it back on.
If the error codes occur frequently, please contact our Customer support at 888-290-1688 (Mon-Fri 7:00 a.m.-7:00 p.m. PST) or email: Support@dreo.com.
If the error codes occur frequently, please contact our Customer support at 888-290-1688 (Mon-Fri 7:00 a.m.-7:00 p.m. PST) or email: Support@dreo.com.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Customer Reviews
This product is rated 0 of stars.
It has received 63 reviews.
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