Radiator Heater OH712

1. Ensure that the voltage and frequency are the same as required in the user manual.
2. Check if the power button on the control panel is abnormal by turning it on/off via the remote control
3. Check whether the LED light on the panel is on when plugged in.
4. Ensure that the temperature is set to be higher than the ambient temperature.
5. Take a short video and contact customer support via support@dreo.com

1. This heater uses convection, which may take longer, but allows it to deliver heat uniformly without making the air too dry. You can use the timer function to heat your room beforehand.
2. In ECO mode, touch + to adjust the set temperature.
3. In Power Heat mode, touch + to adjust the heating level.
4. Ensure keeping the doors and windows closed.

1. Switch the unit to Power Heat mode.
2. Switch to H3 mode.
3. Check if the ambient temperature or room temperature is too low. Test the unit in a different room.

1. Ensure that the voltage and frequency are the same as required in the user manual.
2. Take a short video and contact customer support via support@dreo.com

Control panel
1. Test with remote control.
2. Take a short video of this issue.
Remote
1. Test by controlling the space heater via the control panel.
2. Replace the battery in the remote as instructed in the User Manual.
Note: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.

1. Check if it is due to the timer being on.
2. When the set temperature is reached in ECO mode, the heater will stop working, and come back on when the ambient temperature is lower than the set temperature.
3. If your heater turns off frequently, please raise the set temperature or switch to Power Heat mode.
4. When the ambient temperature is above 50°C / 122°F, the heater will stop heating and the overheat alarm will be triggered with malfunction code "FF" on the LED display and beep. Please unplug it from the power source and power it on again when the ambient temperature drops below 50°C / 122°F.

For a Radiator Heater, the surface of the heater may reach 80°C maximum. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. And curtains are at least 3 feet (0.9m) from the front of the heater and keep them away from the sides.

For brand-new machines, there will be a slight odor. It is recommended that customers use it with ventilation for the first few uses to dissipate the odor.

1. The power exceeds the home circuit load. Please unplug other high-power appliances and try again.
2. If it is tripping due to a product short circuit, replacement should be arranged.

Overheat Protection.
Solution: Unplug and wait for it to cool down before plugging in again.
If the problem persists, please contact customer support at support@dreo.com.

When the area around the power plug switch overheats, the protection will cut off the heating power to prevent overheating or fire.

Please contact customer support at support@dreo.com.