Radiator Heater OH712
Radiator Heater OH712
Sale price$149.99 USD
Regular price (/)
Specifications
Form Factor: Pedestal
Indoor/Outdoor Usage: Indoor
Product Dimensions: 17.8"D x 10.08"W x 26.65"H
Heating Coverage: 300
Voltage: 120 Volts
Item Weight: 24.3 pounds
What's in the box
Remote Control (Battery Included )x 1
User Manualx 1
Quick Start Guidex 1
DREO Oil Filled Heater(DR-HSH012)x 1
Frequently Asked Questions
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Why is my heater not turning on?
1. Ensure that the voltage and frequency are the same as required in the user manual.
2. Check if the power button on the control panel is abnormal by turning it on/off via the remote control
3. Check whether the LED light on the panel is on when plugged in.
4. Ensure that the temperature is set to be higher than the ambient temperature.
5. Take a short video and contact customer support via support@dreo.com
2. Check if the power button on the control panel is abnormal by turning it on/off via the remote control
3. Check whether the LED light on the panel is on when plugged in.
4. Ensure that the temperature is set to be higher than the ambient temperature.
5. Take a short video and contact customer support via support@dreo.com
Why does the heater heat up so slowly?
1. This heater uses convection, which may take longer, but allows it to deliver heat uniformly without making the air too dry. You can use the timer function to heat your room beforehand.
2. In ECO mode, touch + to adjust the set temperature.
3. In Power Heat mode, touch + to adjust the heating level.
4. Ensure keeping the doors and windows closed.
2. In ECO mode, touch + to adjust the set temperature.
3. In Power Heat mode, touch + to adjust the heating level.
4. Ensure keeping the doors and windows closed.
Why is my heater not warm enough?
1. Switch the unit to Power Heat mode.
2. Switch to H3 mode.
3. Check if the ambient temperature or room temperature is too low. Test the unit in a different room.
2. Switch to H3 mode.
3. Check if the ambient temperature or room temperature is too low. Test the unit in a different room.
Why is my LED screen blinking?
1. Ensure that the voltage and frequency are the same as required in the user manual.
2. Take a short video and contact customer support via support@dreo.com
2. Take a short video and contact customer support via support@dreo.com
Why are the buttons on the control panel not working? Why is my remote not working?
Control panel
1. Test with remote control.
2. Take a short video of this issue.
Remote
1. Test by controlling the space heater via the control panel.
2. Replace the battery in the remote as instructed in the User Manual.
Note: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
1. Test with remote control.
2. Take a short video of this issue.
Remote
1. Test by controlling the space heater via the control panel.
2. Replace the battery in the remote as instructed in the User Manual.
Note: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
Why does my heater shut off randomly?
1. Check if it is due to the timer being on.
2. When the set temperature is reached in ECO mode, the heater will stop working, and come back on when the ambient temperature is lower than the set temperature.
3. If your heater turns off frequently, please raise the set temperature or switch to Power Heat mode.
4. When the ambient temperature is above 50°C / 122°F, the heater will stop heating and the overheat alarm will be triggered with malfunction code "FF" on the LED display and beep. Please unplug it from the power source and power it on again when the ambient temperature drops below 50°C / 122°F.
2. When the set temperature is reached in ECO mode, the heater will stop working, and come back on when the ambient temperature is lower than the set temperature.
3. If your heater turns off frequently, please raise the set temperature or switch to Power Heat mode.
4. When the ambient temperature is above 50°C / 122°F, the heater will stop heating and the overheat alarm will be triggered with malfunction code "FF" on the LED display and beep. Please unplug it from the power source and power it on again when the ambient temperature drops below 50°C / 122°F.
Why is the appliance so hot?
For a Radiator Heater, the surface of the heater may reach 80°C maximum. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. And curtains are at least 3 feet (0.9m) from the front of the heater and keep them away from the sides.
There is an odor coming out of the heater, what can I do?
For brand-new machines, there will be a slight odor. It is recommended that customers use it with ventilation for the first few uses to dissipate the odor.
What can I do if the heater is tripping during use?
1. The power exceeds the home circuit load. Please unplug other high-power appliances and try again.
2. If it is tripping due to a product short circuit, replacement should be arranged.
2. If it is tripping due to a product short circuit, replacement should be arranged.
What does the error code of FF mean?
Overheat Protection.
Solution: Unplug and wait for it to cool down before plugging in again.
If the problem persists, please contact customer support at support@dreo.com.
Solution: Unplug and wait for it to cool down before plugging in again.
If the problem persists, please contact customer support at support@dreo.com.
Why does the heater show the PP code?
When the area around the power plug switch overheats, the protection will cut off the heating power to prevent overheating or fire.
What should I do if the display shows an error code of E1/E2?
Please contact customer support at support@dreo.com.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Customer Reviews
This product is rated 5.0 of 5.0 stars.
It has received 78 reviews.
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